Exchange & refund allowed due to above reason, only and items must be in their original packaging, unused.
Please note that if there is a manufacturing defect, we will inspect the returned items and in the event that we find no production defects, we reserve the right to revoke the refund. Items returned due to manufacturing defect will receive a full refund or can be exchanged.
All refunds will be calculated as the original price paid, excluding any delivery charges. Refunds will be issued through the original mode of payment.
After returning the products to us, refund will be made back to same payment solution within 45 days from the date of refund approved
Courier: We can arrange for courier collection which will include a return delivery fee of AED 20 which must be paid in cash, upon pick-up.
We take care that you choose products wisely and even our suppliers ensure quality of products before bringing them on the ramp so they all are free from any kind of defect& imperfections. However, by nature of mass manufacturing of silicon molds, minor imperfections on the surface of the moulds should be expected such as some minor lines or small marks on the finished product. But these are not considered as defects and therefore are not eligible for a return.
We recommended to use moulds with our Pourfect resin only as its tested for Endurance and Compatibility with our Silicone Molds.
And also, we cannot give any full-fledged guarantee compatibility and durability of silicone moulds. It always depends upon how you take care of them.
